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Microlending

Microlending


Qualica's browser-based microlending system, VeriLend, uses the deduction-at-source business model and was designed for microlenders operating in emerging markets. It supports large scale employer-deduction lending, has a user-friendly interface and can be integrated with credit-bureaus or vetting houses to further reduce risk. The system includes a rich set of management reports, and is underpinned by a powerful, robust accounting core. Our platform is both offline and online capable and hence can be operated in areas with low- or unreliable inter-branch network connectivity. VeriLend has been rolled out in Zambia, Kenya, Uganda, Ghana, Tanzania, Botswana and Nigeria. Our product is feature-rich with a low total-cost-of-ownership.

 

Core Value Add

VeriLend allows for a lender to operate multiple branches that can issue loans independently of each other. All debtor and loan data is synchronised with a central office and, in turn, with all other branches. Branches can be online permanently or offline with regular synchronisation via a range of methods, such as email, memory stick, VPN, mobile and others. Thus all branches have all debtor and loan data, reducing the risk of fraud and increasing convenience for customers.
 
The ability to operate an offline capable model is vital to service emerging markets.


The VeriLend architecture runs on commodity hardware and is light on data. It uses a distributed system to collate data so that each site does not require high availability of connectivity. All branches can deliver the full suite of services at anytime and are not dependent on having permanent, robust connectivity to a centralised host.
 
The solution has processed millions of deductions in its eight years of operation.

"Observing customer experience is hugely important. If our site doesn't load in time, users will go elsewhere and we want them to stay with us. The User Experience Monitoring tool enables us not only to see problems, but to understand the how and the why as well. We can drill down into the data to discover why content is served slower in one city than another, for example.

Johan Huyser
Technical Manager
SuperSport New Media

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