Microlending
User Experience Monitoring
Enterprise Branch Management
RIA Development
Airline Solutions
Understand how users experience your service
Testing indicates the availability and performance of your network and application. In this way, you can understand the experience of all your users, whether they are external or internal to your business.
Objective view
Qualica's family of performance monitoring solutions makes it possible to provide objective, reliable, transparent, expert information to allow you to measure and report on how your customers and staff experience external and internal applications and networks.
Dashboards
The toolset's specifically designed monitoring view allows users to display real-time experience metrics to be consolidated and displayed in an operational monitoring environment.
Management reports
The toolset allows for configurable, automatically generated reporting to be emailed to users when needed for direct use in reporting.
Pinpoint problem areas
Monitoring of this nature facilitates differentiation between the network, the application and the infrastructure to enable you to pinpoint problem areas and take the correct business decision to address the cause. It provides information regarding your application, infrastructure and or network in a consistent manner, on a real-time basis. Performance monitoring eliminates guesswork, facilitating quicker remediation of problems in the short term and better decision-making in the long term. It also allows you to understand how the performance of underlying technologies, such as the network, the infrastructure and the application, affects the achievement of service level agreements.
Fault notification
The alerting facility will provide near real-time notification of failure or performance degradation. The alert identifies the problem by geography, Internet service provider and connectivity type to help quickly identify user groups affected by a problem, and specifically allow operational staff to classify and escalate problems quickly and efficiently.
Managed solution
The solution is fully managed and clients benefit from Qualica's continual reinvestment into the solution.
Professional services
Customers benefit from a range of professional services offered by Qualica. These include expert analysis by Qualica performance professionals and real time monitoring and escalation services.
Fixed cost
The solution is priced at a fixed predictable cost to assist budgeting. As a managed service, no particular operational expertise is required to support the performance monitoring.