Microlending
User Experience Monitoring
Enterprise Branch Management
RIA Development
Airline Solutions
High frequency application monitoring allows you to quantify the availability of your online application to users accessing it from different geographical locations and connectivity mediums like ADSL and 3G. This service focuses on the landing page of an application, and performs testing far more frequently than the Transactional Application Monitoring service.
This type of solution is particularly important for institutions for whom the digital channel is important, for example, financial institutions, airlines and online media organisations.
Benefits: High Frequency Application Monitoring generates several benefits for our clients:
Get a true understanding of your site availability. Monitoring services from a users' point of view provides both a real-time and historical view of how available your site is from different locations and different connectivity mediums. This enables you to monitor and deliver on service levels.
Know what problems your users are experiencing before they complain. Real-time alerting allows your IT team to know when a problem occurs, as soon as it occurs without having to rely on user complaints.
Find out about faults sooner rather than later. The alerting facility will notify you not only that a failure has occurred but also the technical reason for that failure and its extent. Alerts specify the fault by geography, Internet service provider and connectivity type by providing a real-time view into the status of applications from the end user's perspective. Alerts enable quicker responses, and means that customer-facing business units, like call centres, can assist customers more effectively and minimise the effects of the disruption.
Improve infrastructure management. An historical view of alerts enables you to identify consistent performance problems by benchmarking the availability of online applications or services. This is a cost-effective way to obtain this information. It enables an improved understanding of the return on investment of developing and deploying availability-focused infrastructure.
Manage suppliers more effectively. By providing an objective measurement, this tool will assist in managing service level agreements for internal and external suppliers where uptime is the main measure of performance.